Privacy Policy

SIA "Latvian Rural Advisory and Education Centre" NOTICE ON THE PROCESSING OF PERSONAL DATA IN CONNECTION WITH THE PROVISION OF SERVICES  

1. Information about the data controller
Our name is SIA "Latvian Rural Advisory and Education Centre", registration number: 40003347699, registered address: 34 Rīgas Street, Ozolnieki, Ozolnieki Parish, Jelgava Municipality, LV-3018.

You can contact us by telephone on +371 63050220 or by emailing the following address: [email protected]

2. Contact details for enquiries regarding personal data protection
If you have any questions regarding this notice or the processing of your personal data, you can contact us using the contact details provided in point 1 or by writing to our data protection officer at the following email address: [email protected]

3. A general overview of the processing of personal data carried out by us

This notice describes how we process the personal data of our clients, their representatives/contact persons, website visitors and other individuals whose data may come into our possession in the course of the services provided by LLKC.

We would like to inform you that the rules on the processing of personal data set out in this notice apply only to the processing of personal data relating to natural persons.

When you start using the services we provide or visit our website, we will ensure that you have access to this notice. The purpose of this notice is to enable those whose data has been provided to us by our clients (for example, client representatives, client contacts and client employees).

This is the current version of this notice. We reserve the right to make amendments and to update this notice as necessary.

The purpose of this notice is to provide you with a general overview of the personal data processing activities we carry out and the purposes for which we do so; however, please note that additional information regarding the processing of your personal data may also be provided in other documents (for example, in service agreements, or, if you visit our websites, your website browsing data will be processed – this processing is governed by LLKC Cookie Policy).

We recognise that your personal data is valuable to you and will process it in accordance with confidentiality requirements, whilst ensuring the security of the personal data we hold about you.

4. For what purposes do we process your personal data, and what is the legal basis for the processing of personal data?

We will process your personal data only in accordance with the legitimate purposes set out above, including:

(a) To provide services at your request; where a contract is concluded for the purpose of providing such services, also to fulfil and ensure compliance with the obligations set out in the contract

To this end, we provide expertise, consultancy and other services in the fields of agriculture (crop production, livestock farming, economics, accountancy, rural development, continuing education), forestry, fisheries and non-agricultural business. These services include, for example, economic analysis, a full range of accounting services (issuing client invoices, recording and reporting financial data, calculation of staff wages, etc.), the preparation of project applications and the monitoring of project implementation, the setting up of demonstrations, conducting research and analysing demonstration data, administration of forest management services, technical assessments and the preparation of draft plans, carrying out inventory checks, certification and other services. We deliver accredited professional development training programmes (Fundamentals of Agriculture, Organic Farming, Freshwater Fish and Crayfish Aquaculture, and Creating Ornamental Gardens on a Country Estate), deliver training, courses and seminars as part of specific projects, and organise fee-paying courses in response to market demand.  

The categories of personal data processed in the course of providing our services depend on your request, the type of service we provide, and, where a contract is concluded for the provision of services, the amount of data necessary for the conclusion and performance of the contract. For this purpose, we would need to identify you, contact you regarding matters relating to the provision of the service and/or the performance of the contract (including for the purpose of issuing invoices), to process the data necessary for the provision of a specific service, to ensure the correct calculation of payments, and, in certain cases, to ensure the recovery of outstanding payments.  

For this purpose and the sub-purposes set out above, we may need to process the following personal data of the client (its representative, contact person, employees and/or business partners), or trainee, depending on the type of service provided:

  • personal details (first name, surname; for certain services, also a personal identification number);
  • contact details (telephone number, email address, home address, and – for certain services – registered address and property address);
  • data disclosed by the client in the course of specific services, such as consultancy, economic analysis or accountancy services, which the client has made known, in particular financial and economic data (income, expenditure, turnover, payment terms, planned and actual production or services provided, land area, number of farm animals, yield, technologies used, details of the client’s business partners, the client’s employees’ salary data and other data necessary for the provision of specific services, depending on the type of service);
  • the data required to process payments (bank account number, services provided, service costs and payment deadlines);
  • data relating to the learning process within the framework of education and training (attendance, subjects studied, marks, etc.).


The main legal bases to be used to achieve these objectives are:

  • consent (General Data Protection Regulation[1] (Article 6(1)(a)) – in relation to the fact that a service has been requested and the processing of the information initially provided by the person requesting the service;
  • the conclusion and performance of a contract with the data subject (Article 6(1)(b) of the General Data Protection Regulation) – in relation to the provision of services for which a contract is concluded with the service requester;
  • the controller’s legitimate interests (Article 6(1)(f) of the General Data Protection Regulation), for example, identifying you as a customer, a customer’s contact person or representative; communicating with you; ensuring the provision of high-quality services; and providing evidence in the event of potential claims or legal proceedings.  



(b) To carry out tasks delegated by the State  

To this end, we carry out the following:

  • measures for the analysis and exchange of information relating to crop yield forecasting and the maintenance of the forecasting system, the calculation of gross margins for agricultural sectors, the preparation of information required for the farm account data network, and the collection and compilation of statistical data;
  • measures to ensure the operation of the Secretariat of the National Rural Network and the Secretariat of the National Fisheries Cooperation Network, such as organising information events for residents of rural areas, organisations, entrepreneurs and organisations in the fisheries sector on support opportunities and current developments in the relevant sectors (seminars, experience-sharing events, competitions, publishing newsletters), we provide support for the development of small businesses and the promotion of entrepreneurship among young people in rural areas;
  • By maintaining an online platform for the purchase of fishing, crayfishing and underwater hunting licences, we ensure that these licences can be purchased at other companies’ points of sale, as well as storing information and providing it to supervisory authorities regarding the permits purchased.

 

For this purpose, we may need to process the following personal data of customers (farm owners), event, competition and training participants, as well as fishing licence purchasers, in accordance with the performance of the specific delegated task:

  • personal details (first name, surname, personal identification number);
  • contact details (telephone number, email address, home address);
  • data on economic activity for the purposes of compiling statistics and SUDAT farm data (staff, land area, livestock information, output and any other data in accordance with Cabinet of Ministers Regulation No. 195 (4 April 2017);
  • information on the purchase of fishing licences (regarding fishing licences purchased, their validity period, date of purchase, purchase value, licence holder’s details, payer details, amount of the state fee);
  • information regarding attendance at an event (the event attended, the date, and whether you have agreed to receive invitations to other events)
  • other information (CV, business plan, the municipality you represent, type of business/sector, interests).

The main legal bases to be used to achieve these objectives are:

  • processing carried out in the exercise of the powers lawfully conferred on the controller (Article 6(1)(e) of the General Data Protection Regulation).


(c) To comply with the requirements laid down in legislation  

To this end, we would need to comply with the requirements set out in legislation, for example, to ensure the implementation and operation of an alarm system, carry out customer due diligence to comply with the requirements of the International and Republic of Latvia National Sanctions Act and the Act on the Prevention of Money Laundering and the Financing of Terrorism and Proliferation, as well as to comply with the requirements set out in the Law on Accounting, the Archives Law and other legislation.  

For this purpose, we may process the following personal data relating to customers, their representatives, and, in certain cases, beneficial owners, family members, business partners and employees:

  • personal details (first name, surname, personal identification number, date of birth, details of identity documents);
  • contact details (telephone number, email address, home address);
  • any information provided on a customer identification card or in a risk assessment questionnaire (for example, place of work, job title, information regarding politically exposed person status, related persons);
  • any information provided by the person raising the concern (for example, information regarding a link to a possible breach);
  • the volume of data required for maintaining accounting records, making entries and specifying in supporting documents (data on business transactions, products or services sold, their prices, payment terms, transaction partners, wage recipients and payroll data, tax calculations, etc.).

The main legal bases to be used to achieve these objectives are:

  • fulfilment of a legal obligation (Article 6(1)(c) of the General Data Protection Regulation) – with regard to the scope of data to be included in accounting records, the scope of data to be included in invoices and other supporting documents, and the retention of data obtained in the course of providing services, in order to comply with the requirements of legislation, such as the Law on Accounting, the Archives Act; in relation to personal data processed in the course of the operation of the whistleblowing system;
  • processing is necessary for the performance of a task carried out in the public interest (Article 6(1)(e) of the General Data Protection Regulation) – in relation to data processing carried out in compliance with the requirements of the Law on the Prevention of Money Laundering and the Financing of Terrorism and Proliferation.


(d) To carry out marketing activities  

To this end, we publish material (including descriptions, photographs and video recordings) from the events and training sessions we organise, in order to promote the various events and activities we run, as well as to stimulate interest in the services we provide and in agriculture in general. We keep the public informed about various current affairs through the media, and we also run a publishing house which produces materials such as “e-Lauku Lapa” and “Zivju Lapa” in electronic format.  

We may send you commercial communications, as well as information about planned activities, events and training courses, provided we have received your consent to receive this type of communication. We collect statistics on visits to our website and its sections in order to analyse, for marketing purposes, visits to the website we maintain and its specific sections.  

For the purposes set out above, we may process at least the following personal data, depending on the specific sub-purpose of the processing:

  • personal details (first name, surname, personal identification number);
  • contact details (telephone number, email address, home address);
  • the sections of the website visited from that IP address and the time spent on them;
  • in the case of photography and filming – a person’s appearance, behaviour, work process, location, time and activities;
  • other details (occupation or place of work, job title, company represented, interests, any other details relating to current affairs or events, information as to whether the person has consented to receiving communications regarding planned activities, events and training sessions).

The main legal bases to be used to achieve these objectives are:

  • the data subject’s consent (Article 6(1)(a) of the General Data Protection Regulation), for example, to receive information about the latest news, planned activities, events or training courses;
  • the conclusion and performance of a contract with the data subject (Article 6(1)(b) of the General Data Protection Regulation) in the event that a contract is concluded with you regarding your participation in an event, which provides for the recording and broadcasting of the event;
  • the controller’s legitimate interests (Article 6(1)(f) of the General Data Protection Regulation), for example, to publicise the various events and activities we organise, as well as to promote interest in the services we provide; to obtain information on website and specific section visit statistics.

(e) To prevent threats to security and property, and to safeguard other legitimate interests of ours or those of third parties  

To this end, we carry out video surveillance of our premises, buildings and other property; we use personal data processors to perform specific functions (such as security) and monitor access to information systems. In certain cases, where specific risks are identified, we may monitor the protection of our own and our clients’ trade secrets, for example by monitoring outgoing mail.

For this purpose, we process at least the following personal data:

  • data contained in video recordings (a person’s appearance, location, time and behaviour);
  • data on logins to information systems (username, actions performed, time);
  • data relating to outgoing messages (identification details, contact information and, in certain cases where specific risks are identified, the content of outgoing emails).

The main legal bases to be used to achieve these objectives are:

  • the controller’s legitimate interests (Article 6(1)(f) of the General Data Protection Regulation) – to ensure security, to prevent threats to property interests, and to safeguard trade secrets.


(f) To ensure that services are provided properly  

To this end, we would need to carry out maintenance of technical systems and IT infrastructure, as well as the maintenance and development of the electronic purchasing platform for fishing, crayfishing and underwater hunting, and the use of technical and organisational solutions which may also involve the processing of your personal data (for example, through the use of cookies), with the aim of ensuring the proper provision of services.  

The main legal bases to be used to achieve these objectives are:

  • the controller’s legitimate interests (Article 6(1)(f) of the General Data Protection Regulation) – to ensure the smooth, fast and secure operation of IT systems and platforms.

5. Who might have access to your personal data?
We take appropriate measures to process your personal data in accordance with applicable legislation and to ensure that your personal data is not accessed by third parties who do not have a legitimate basis for processing your personal data.

Your personal data may be accessed, where necessary, by:
  1. our employees or persons directly authorised by us who require such information to carry out their duties or tasks;
  2. personal data processors, in accordance with the services they provide and only to the extent necessary, for example, information system developers and maintainers (e.g. “BATSOFT SIA”), outsourced security service providers, other processors contracted to process personal data on our behalf;
  3. regulatory and law enforcement authorities, upon receipt of a reasoned written request, or, in cases specified by law, sworn bailiffs;
  4. third parties, following a careful assessment of whether there is an appropriate legal basis for such data transfer, for example, auditors, project partners, debt collectors, courts, alternative dispute resolution bodies, insolvency practitioners, and third parties who maintain registers.
6. Which partners do we choose to work with in the processing of personal data, or which personal data processors do we select?
We take appropriate measures to ensure that your personal data is processed, protected and transferred to data processors in accordance with applicable legislation. We carefully select data processors and, when transferring data, assess the necessity of such transfers and the scope of the data to be transferred. Data is transferred to processors in accordance with the requirements for the confidentiality and secure processing of personal data.

We may work with the following categories of personal data processors:
  1. developers and maintainers of information systems (for example, “BATSOFT SIA”);
  2. security outsourcing providers;
  3. other data processors who have been contracted to process personal data on our behalf.
The data controllers may change from time to time, in which case we will also update this document accordingly.

7. Is your personal data transferred to countries outside the European Union (EU) or the European Economic Area (EEA)?
As a general rule, as part of the services we provide, we do not transfer data to countries outside the European Union or the European Economic Area. In exceptional cases, for example when we organise travel for event participants to a country outside the European Union or the European Economic Area, personal data necessary for organising the travel (for example, to book a hotel); however, in such cases, you will be informed separately, prior to the transfer of personal data, of the necessity and legal basis for the transfer.

8. How long will we retain your personal data?
Your personal data will be retained for as long as is necessary for the relevant purposes of personal data processing, and in accordance with the requirements of the applicable legislation.

When assessing the retention period for personal data, we take into account the requirements of applicable legislation, aspects relating to the fulfilment of contractual obligations, your instructions (e.g. where consent has been given), as well as our legitimate interests. If your personal data is no longer required for the specified purposes, we will delete or destroy it.

Below, we set out the most common retention periods for personal data:
  • personal data necessary for the performance of contractual obligations – we will retain this until the contract has been fulfilled and for as long as other retention periods apply (see below);
  • We will retain personal data that must be stored in order to comply with legal requirements for the periods specified in the relevant legislation, For example, the Accounting Act stipulates that Supporting documents must be retained until the date on which they are required to establish the commencement of each business transaction and to trace its progress, but for no less than 5 years;
  • We will retain data to prove that we have fulfilled our obligations for the general limitation period, in accordance with the limitation periods for claims set out in legislation: 10 years under the Civil Code, 3 years under the Commercial Code and other time limits, taking into account the time limits for bringing claims as set out in the Civil Procedure Act.
9. What are your rights as a data subject in relation to the processing of your personal data?

Updating personal data
If there have been any changes to the personal data you have provided to us – for example, changes to your personal identification number, correspondence address, telephone number, email address or other personal details, please contact us and provide us with your updated details so that we can fulfil the relevant purposes of processing your personal data.

Your right to access and rectify your personal data
In accordance with the provisions of the General Data Protection Regulation, you have the right to request access to your personal data held by us, request its rectification, erasure or restriction of processing, object to the processing of your data, and exercise your right to data portability in the circumstances and in accordance with the procedures set out in the General Data Protection Regulation.

We respect your right to access and control your personal data; therefore, upon receipt of your request, we will respond within the timeframes set out in the relevant legislation (usually within one month, unless there is a specific request that requires more time to prepare a response), and, where possible, we will correct or delete your personal data accordingly.

You can obtain information about the personal data we hold about you or exercise your other rights as a data subject in any of the following ways:

  1. by submitting the relevant application in person and presenting proof of identity at our office – 34 Rīgas Street, Ozolnieki, Ozolnieki Parish, Jelgava Municipality, LV-3018, every working day from 9.00 to 16.00;
  2.  by submitting the relevant application and sending it to us by post to the following address: Rīgas iela 34, Ozolnieki, Ozolnieki Parish, Jelgava Municipality, LV-3018;
  3.  by sending the relevant application, signed with a secure electronic signature, to our email address: [email protected] or [email protected]
Upon receipt of your application, we assess its content and your identity, and, depending on the situation, we may ask you to provide further proof of identity to ensure the security of your data and its disclosure to the relevant person.

Withdrawal of consent
If the processing of your personal data is based on your consent, you have the right to withdraw it at any time, and we will no longer process your personal data, which we processed on the basis of your consent, for the relevant purpose. Please note that the withdrawal of consent cannot affect the processing of personal data that is necessary to comply with legal requirements or that is based on a contract, our legitimate interests or other grounds for lawful data processing set out in legislation. You may also object to the processing of your personal data if such processing is based on legitimate interests.

10. Where can you lodge a complaint regarding issues relating to the processing of personal data?
If you have any questions or concerns regarding our processing of your personal data, we encourage you to contact us first.

If, however, you consider that we have been unable to resolve the issue between us and you believe that we are infringing your rights regarding the protection of personal data, you have the right to lodge a complaint with the State Data Inspectorate. You can find sample complaint forms for the State Data Inspectorate and other relevant information on the State Data Inspectorate’s website (http://www.dvi.gov.lv/lv/datu-aizsardziba/privatpersonam/iesniegumu-paraugi/).

11. Why do you need to provide us with your personal data?
Primarily, we process your personal data in order to provide you with services at your request, to fulfil our contractual obligations and the legal obligations binding upon us, as well as to pursue our legitimate interests. In these cases, obtaining certain information is necessary to achieve the relevant purposes; consequently, failure to provide such information may jeopardise the commencement of the service or the performance of the contract. If the data is not strictly necessary, but providing it could help to improve the service or offer you favourable contractual terms and/or offers, we will indicate at the time of data collection that the provision of data is voluntary.

12. How do we collect your personal data?
We may obtain your personal data in one of the following ways:
  1.  from you, if you contact us and request the provision of certain services;
  2. during the process of concluding and performing the contract, by obtaining data directly from you;
  3. if the contract is concluded with a third party and that party has designated you as the contact person;
  4. from you, if you submit any applications or emails to us, or call us;
  5. on websites www.llkc.lv, www.laukutikls.lv, www.makskeresanaskarte.lv, www.manacope.lv, www.manslauks.lv, www.novadagarsa.lv, www.veselsaugs.lv www.llkckratuve.lv, www.talmaciba.llkc.lv, www.lielozoli.lv, www.meikatons.lv, by using cookies;
  6.  in certain cases, from third-party databases, such as the LAD, if you grant us access to your LAD profile;
  7. if you visit our premises and properties fitted with a CCTV system – from CCTV recordings.
13. Is your personal data used in automated decision-making?
We do not use the personal data processed in the course of providing our services for automated decision-making.

      [1] REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (27 April 2016) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)

The owner of the "Natural Meadow Product" label is Latvian Nature Fund.
The brand was created as part of the LIFE19IPE/LV/000010 LIFE-IP LatViaNature project, with the aim of promoting business initiatives for the sustainable management of natural grasslands.
The project "Optimisation of the Management and Stewardship of Natura 2000 Protected Areas" (LIFE19IPE/LV/000010 LIFE-IP LatViaNature) is being implemented with financial support from the European Union’s LIFE programme and the State Regional Development Agency.
The information reflects solely the views of the implementers of the LIFE IP LatViaNature project; the European Climate, Infrastructure and Environment Executive Agency is not responsible for any use that may be made of the information provided here.